1. Home
  2. FAQ
Help Center

B889 FAQ — Most Asked Answers

Accounts, payments, betting, the app, or Live Casino — find answers to any question right here.

7 FAQs <2 minutes Read time 24/7 Support
No results found. Try searching with different keywords.

No, at b889 Only one account per person is allowed. This is a strict policy on our platform, and violations may result in serious consequences.

Why this rule?
  • Claiming bonuses multiple times using different accounts is considered fraud.
  • This ensures a fair playing environment for all b889 members.
  • Multiple accounts are also prohibited under international licensing regulations.
What happens if you get caught? Our system automatically detects accounts created using the same device, IP address, payment method, or personal details. If multiple accounts are found, all of them will be closed and any remaining balance will be forfeited.

If you're having trouble with an old account or have lost access, contact support Contact support — opening a new account is not the solution.

b889 offers two separate sections for a live sports experience:

1. Real-Time Scores: Log in to the app or website and go to the "Live Betting" or "In-Play" section. Live scores, overs, wickets, goals, and more are updated in near real-time alongside every ongoing match.

2. Live Streaming: Live video streaming is available for selected matches. To watch, your account must have Active balance or recent bets Streaming may not be available for all matches — it depends on the league and rights partnerships.

On the sports event page View the list of upcoming and ongoing matches: Sports Events।

Tip: Keep live notifications turned on in the app so you'll be alerted the moment your favourite match kicks off.

b889 gives you full access to your betting and transaction history. After logging in:

To view your betting history:
  • Profile icon → My Bets or Bet History Go to section.
  • Filter by date — today, last week, or a custom range.
  • View the full details of each bet: stake, odds, result, and net profit/loss.
To view your transaction flow:
  • Profile → Wallet or Transaction History Category.
  • Deposits, withdrawals, and bonus credits are each listed under separate categories.
  • You can view the date, amount, method, and status (successful/pending) of every transaction.
If you can't find a specific transaction, contact support with the transaction ID.

There are multiple ways to reach b889, and each one gets you a fast response:

1. Live Chat (Fastest)
Click the chat icon at the bottom right of the website or app. Typically 1–3 minutes an agent will connect with you shortly. You can chat in Bangla.
Available: 7 days a week, 24 hours a day.

2. Email Support
For complex issues or sending documents: support@b889.bet
Typical response time: 2–6 hours (up to 12 hours during peak times).

3. Social Media / Community
You can ask general questions through official channels. However, do not share account or payment details on social media — for your security.

Have the following ready before contacting support: Your account username, a detailed description of the issue, and the relevant transaction ID.

What you're referring to is called Accumulator Bet (Accumulator / Acca / Parlay) Multiple match predictions are combined, and if all are correct, the odds are multiplied for a much bigger payout.

Steps to place an accumulator bet on b889:
  • Go to the Sports section and select a bet for your first match — it will be added to your Bet Slip.
  • Then add your second and third match predictions to the Bet Slip.
  • From "Single" in the Bet Slip, switch to "Accumulator" or "Acca" mode.
  • Enter an amount and see your total potential winnings — all odds will be multiplied together.
  • Tap "Place Bet".
Example: 3 matches with odds of 2.0 + 1.8 + 2.2 — accumulator odds come to 7.92. Potential winnings on a ৳500 bet ৳3,960।

Warning: One wrong result loses the entire bet. Fewer legs means lower risk on an accumulator.

There are several reasons the app may not open or keep crashing. Try the steps below one by one:

Step 1 — Update the App
The most common cause is an outdated version. Download page to install the latest APK or iOS version. You can update without uninstalling the previous version.

Step 2 — Clear Cache
Android: Settings → Apps → b889 → Storage → Clear Cache.
iOS: Uninstall the app and reinstall it.

Step 3 — Check Your Internet
Switch between Wi-Fi and mobile data. Turn off VPN if it's on.

Step 4 — Restart Your Phone
Many issues resolve on their own after a restart.

Step 5 — Use a Browser
If you're having trouble with the app, open b889.bet in your mobile browser — everything is available there too.

If none of the steps work, contact support with your phone model and Android/iOS version.

b889's Live Casino section lets you play cards or roulette with a real dealer in real time — just like sitting in an actual casino room.

How to get started:
  • Log in and from the main menu, go to "Live Casino" Go to section.
  • Choose your game — Baccarat, Roulette, Blackjack, Andar Bahar, or Dragon Tiger.
  • Click on a table — a live video feed will start instantly and you'll see the dealer.
  • Place your chips within the allotted time to place your bet.
Tips for beginners:
  • Baccarat to get started — the rules are simple, just pick Player, Banker, or Tie.
  • Minimum bet varies by table — usually starting from ৳50.
  • If the video won't load, enable hardware acceleration in your browser or use the app.
  • Bonus wagering opportunities in Live Casino are generally limited — read the promotion terms before playing.
If you run into any issues on Live Casino for the first time, reach out via live chat — an agent will guide you through it.
Contact Support
Live Chat
Typically responds in 1–3 minutes
Now Online
Email
support@b889.bet
Response: 2–6 hours

Can't find what you're looking for? Type your question in Bangla in the search box above, or ask directly in live chat — help is available in Bangla.

Learn More

New to b889 — here's what to know first

B889 is an international-standard platform built for Bangladesh's betting community. This FAQ page was built so that both new and existing members can easily find the information they need.

At b889 Registration takes just 2 minutes. Sign up with a single email or mobile number and access all services on one platform. Keep in mind — each person is allowed only one account.

For payments, b889 directly supports bKash, Nagad, and Rocket. Deposits are usually instant and withdrawals are processed within 1–24 hours. For more details on payments, On the payment page See.

Sports Bettingb889 offers odds on 20+ sports including cricket, football, tennis, and badminton. The Live Betting section lets you place bets ball-by-ball or minute-by-minute on matches in progress.

Those who Using the App have the smoothest experience. The Android APK must be downloaded directly from the b889 website — it's not available on the Play Store. iOS users can find it on the App Store.

Don't see your question in this In the FAQ If you can't find the answer, ask in live chat in Bangla. b889's support team is active 24 hours a day and most issues are resolved within minutes.

Why b889

6 reasons to choose b889

Why thousands of Bangladeshi members come back to b889 every day.

Instant Deposit
Deposits via bKash or Nagad hit your wallet in seconds. No bank transfer hassle.
Live betting on 20+ sports
Live odds on 20+ sports including cricket, football, and badminton. Change your mind while the match is still going.
Licensed & Secure
Protected by an international license and SSL encryption. Your personal information and funds are always secure.
Daily Bonus
From the welcome bonus to daily cashback, loyalty points, and special event bonuses — all On the Promotions page।
Smooth mobile experience
Both the Android and iOS apps are fast and easy to use. You can place live bets even on a 3G connection.
Full Service in Bengali
Support through the interface — fully in Bangla. No English needed at b889.
Get started

Got your answer? Start playing now

Registration at b889 is free. Open an account in just 2 minutes and claim your welcome bonus.

Free Registration Download the App

18+ · Terms & Conditions · Privacy Policy · Play Responsibly

বাংলা